This GS-911 is intended for the bike-owner and so is not upgradeable to a Professional version.
It has a native 16-pin OBD2 male connector and so to communicate with an older BMW bike with a 10-pin round connector, a female 16-pin OBD2-10-pin BMW adapter cable is required.
This GS-911 does not have wifi capability, it can be used only with the PC software (Windows) via a usb cable.
The Hexcode GS-911 is a diagnostic and maintenance tool for BMW motorcycles.
Compatible BMW Bikes
New functions and bikes are continually being added to the GS-911. See the GS-911 Function Chart for the latest information.
The functions available with the GS-911 will vary depending on the model of bike (or, more correctly, the type of controllers/ECUs fitted to that bike). For up-to-date details about the functionality available, search for your bike in the GS-911 Function Chart.
The functions of the GS-911 are classed into two types: "Emergency" and "Service".
The use of these "Emergency" functions is unlimited in both the "Enthusiast" and "ProUnlimited" versions: you can check any number of bikes.
Always check the GS-911 Function Chart for detailed information about the functions available for your bike, but these are the most common tasks:
The GS-911 Enthusiast versions are limited to use of the Service functions for up to 10 bikes. The ProUnlimited versions have no limitation.
"GS-911 DIAGNOSTICS APPLICATION DOWNLOADS FOR WINDOWS PC"
The software (Windows PC only) can be obtained from the manufacturers website after the purchase of a GS-911.
The "GS-911 Diagnostics Installer" checks if your GS-911 is genuine and subsequently downloads and installs the GS-911 Diagnostics program.
The GS-911 interfaces (PC program/wifi access) are in english by default. There are translations available for various languages which may be purchased from within the GS-911 interface. These translations are manually done by each GS-911 country distributor as the automatic translations of the technical texts by a browser-based translator are often unintelligible.
A GS-911 purchased from Motorvista includes free access to the Spanish version of the software. A GS-911 bought from any other GS-911 distributor does not include free access to the Spanish version of the software.
The software contains all the diagnostic and service functionality available. Updates are automatically notified and installed. Note that in addition to the program updates, there are also regular updates to the actual GS-911 device.
The software is very easy to use since it has always been developed with the bike-owner in mind and although there is a user manual available, the use of the service functions is explained in the program itself.
You may try out a software simulation on the Hex website here.
"GS-911WIFI UTILITIES FOR MAC AND WINDOWS"
These programs are tools to facilitate and manage the WiFi connection of your GS-911. They also enable registration and firmware updates.
"GS-911WIFI LAUNCHER FOR IOS AND ANDROID"
These mobile apps will "find" a GS-911 on your local network if you do not know their IP address.
There is a comprehensive GS-911 FAQ on the Hex website, but here are some of the most common queries we receive.
Where is the User Manual?
The basic user manual is here. However, it is intended that all necessary information for use is contained within the software itself. If you find something is unclear, or incorrect, please contact us so it can be clarified or corrected.
Where can I get more help?
a) There is a forum for GS-911 users.
b) The Hexcode Helpdesk for reporting problems with the device or with a particular bike. It is not a helpdesk for how to repair a bike problem.
Where is the diagnostic connector?
There are examples of the connector locations here.
What is the I-Level?
This is the software/firmware version of the controller as explained here.
Software - PC Program
Does it work on the Apple Mac?
The PC program will work inside a virtual machine.
Access via a browser will provide service functionality so long as there is internet access for the GS-911.
My Antivirus software says there is a virus in the Windows program
More information here
Replacement of RDC (TPMS) Sensors
More information on the Hexcode website here.
Problem: After an Idle Actuator Calibration, the engine runs very rough.
The ECU firmware requires an update from BMW, more information here.
Which GS-911 Do I Need?
There are various versions of the GS-911 available, depending on
The GS-911 software is constantly being updated and new functionality added, so the information listed here regarding compatibility may not be up-to-date: always consult the GS-911 Function Chart for the current functionality.
Here is a summary of the models of GS-911 available.
Genuine or Counterfeit?
Motorvista is the official Hexcode distributor for Spain. All GS-911 sold by us include free access to the Spanish version of the software.
Beware of online shops or OBD "specialists" offering much cheaper versions of the GS-911: these are most likely Chinese clones (see here for more information). If the GS-911 includes a CD of software, it is a clone. The clones are not updateable and generally stop working after a few months.
For more information, please visit this product's webpage.
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